How Etihad Airways Name Change Policy Affects Passenger Satisfaction

Finding an error one day while preparing for the flight, and wondering where to rush? Well, Etihad Airways Name Change Policy acts as a saviour and comes with the right solution for you. Etihad offers a flexible mode of name change option for the satisfaction of its customers, whether they opt for major or minor corrections. 

The name change policy at Etihad Airways is made simple and affordable for the passengers, even if their flight date is almost close. This is to ensure that there's no fight disruption and customers travel fully satisfied and happy. Read the blog ahead to discover Etihad's name change policy, the process for name change, and more. 

Understanding Etihad Airways Name Change Policy

If your ticket shows any error or you are willing to opt for a name change,  Etihad Airways Name Change Policy will help you in this. 

• Minor typos: Error that requires changing up to a maximum of three characters are allowed for free and considered minor errors. 

• Formal name changes: Formal name changes, requiring a legal name change, incur additional fare at Etihad Airways. For tickets purchased in Australia, Etihad charges $100 (USD) or $150, which is supported by legal documents. 

• Other corrections: Passengers can update their maiden name, add a middle name, convert a nickname, or correct the name order or full name.

• One change limit: Each Etihad flight ticket allows one name correction for its customers.

• Cannot transfer tickets: The Etihad Airways ticket is non-transferable, which means you can not change the passenger's name in the name correction process. 

• Code share flights: If the name change process involves a flight running under a partner airline, a fare difference with the new flight booking applies to the customer. 

• Online changes not allowed: Etihad's official website doesn't have an option for name change in its 'Manage your booking' section. The customers have to contact the customer service agent to request a correction for the Etihad Airways Name Correction.

Understanding Etihad Airways Name Change Process: A Guide

Etihad Airways' name format Policy suggests contacting the customer service for name correction since no direct option is available. Read the steps below to learn how you can connect with a professional agent of Etihad Airways for the Name change process:

For Minor Name Change

1. Call the Contact Centre. Copy and dial the contact number of an Etihad Airways customer service agent from its homepage.

2. Request Change: Share your concern regarding the name correction and request the name change. 

3. Provide Information: Provide your ticket details for them to track the reservation, booking reference, and ticket number. 

4. Submit documentation: Share your valid ID, a government-issued ID for name proof. 

5. Confirm Name Change: Minor Typing errors are corrected by Etihad Airways for free of charge.

Major Name Corrections (married name or full name change)

1. Contact Etihad: Contact the Customer service of Etihad for the name correction process.

2. Provide documents: Share official proof, such as a passport or deed poll, for the formal name correction process. For legal name correction, share court orders, divorce letter, etc., as valid proof. 

3. Pay the fee: Make a payment of $100 for major name corrections or legal name changes. 

4. Process ticket Reissue: If you have a reserved seat with other airlines, Etihad cancels and rebooks a new flight (the fare for the flight applies) with the new name.

Note: You can click on Etihad manage booking to track ticket details and check if your flight type is eligible for a name change. 

Special Consideration for name change with Etihad Airways

Your ticket name change process follows Etihad Airways Name Change Policy, and here are some special considerations to know before applying for the change:

• One Change Limit: Etihad Airways offers only one name correction option on one particular Etihad flight ticket.  

• Name Change Limit: Etihad Airways permits its customers one name change limit per ticket for each passenger. 

• Fare Rules Apply: Your Etihad ticket fare type determines whether you are eligible for the name change or refunds. 

• Multi-Airline Bookings: In case your Etihad ticket includes partner airlines, you'll have to rebook a new flight after paying additional charges for the flight ticket and name change. 

• Non-Transfer Ticket: Passengers are prohibited from replacing the passengers name from the original ticket during  the name change process since Etihad Airways ticket is non-transferable, 

Conclusion

To sum up, Etihad Airways Name Change Policy serves its customers with great satisfaction by offering the convenience to change their name for small errors or formal changes. With the essential information shared in this blog, help correct the name before the flight departure date and avoid any disruptions. You can also connect with our highly specialised travel expert, Myflightpolicy, at +1-877-271-4004 for personalized support related to the name change.

FAQs

How much does the Etihad name change cost?

Etihad's name correction charges $100 for major name changes (full name or legal), and minor name changes due to typing errors are free. 

What proof is required for the Etihad name change?

Customers should provide a valid proof of government-issued ID for minor changes and for formal name or legal name correction in legal documents. The deed poll, legal documents like a marriage certificate, court orders, or divorce papers, etc., are needed to show the airline. 

Can I change the passenger's name in Etihad name correction process?

No, Etihad customers are restricted from changing the original passenger's name from the flight ticket since it is non-transferable as mentioned in Etihad Airways Name Change Policy.